Shannon Paris manages community development and makes sure every member knows where to go to get what they need. Before coming to What Works, Shannon worked with artisans and business owners in the world of fair trade. She’s passionate about telling stories about the amazing things entrepreneurs achieve every day.
When she’s not at What Works, she’s singing and playing the ukelele all around Lancaster, PA.
Member Experience Specialist
Kristen Runvik is first & foremost a small business owner herself. Her company, Lagom Body Co., helps customers turn their skincare routines into rituals.
At What Works, Kristen loves helping new members get the most from The Network. She’s an experienced community manager and content marketer.
Producer, What WorksSean McMullin produces the What Works podcast and assists with marketing. He’s passionate about people, books, fermentation, and house plants. He’s always wanted to edit an old-school zine, the podcast is the next best thing.
Customer Success Advocate
Marty Seefeldt handles our customer support, experience, and success. He ensures everyone has what they need and that getting it is as easy as possible. He also makes all of our technology run, researches more streamlined solutions, and fixes things when they break. In other words, Marty is indispensable.
When he’s not working at What Works, he’s a digital artist and game maker.
Have a question about What Works? Are you looking for community management consulting or strategy? Have a brilliant brand partnership you’d like to run by us?
We’re game! Let us know what’s on your mind and we’ll respond as soon as we can.
Use the form here or email firstname.lastname@example.org.